Privacy policy

Contact & orders: concierge@aureliamaisonmilano.com

AURELIA MAISON LTD (trading as Maison Aurelia), Company No. 17579959, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, is the data controller for personal data this storefront records. UK orders are fulfilled from London. EU orders are fulfilled from the Milan atelier and logistics hub. Contact: concierge@aureliamaisonmilano.com. Domain: aureliamaisonmilano.com.

We process the name, email, password hash, addresses, order contents, payment method chosen, gift message, wishlist, reviews, and newsletter address that you submit. We also store a language and currency preference in cookies, and an httpOnly session cookie when you sign in. We do not collect card numbers, wallet tokens, or bank credentials.

Orders are kept so we can fulfil, track, refund, and show you your history. Accounts are kept until you ask us to delete them, except records we must retain for tax or to defend a claim. Newsletter addresses are kept until you unsubscribe. Reviews show the name you used, the city, and the country.

The legal bases are contract (orders and accounts), legitimate interest (securing the salon, remembering a cart on your device, and understanding which pieces are in the atelier), consent (optional newsletter and non-essential cookies), and legal obligation where a tax rule applies. You may request access, correction, erasure, restriction, and portability, and you may object to processing based on legitimate interest.

UK residents may lodge a complaint with the Information Commissioner’s Office (ICO). EU residents may lodge a complaint with their local supervisory authority (for Italy, the Garante per la protezione dei dati personali). Essential cookies remember the session; the cart is kept in local storage on your device. We do not sell personal data. Processors are limited to hosting this application.